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Bmycharity is now closed. If you are a Charity Partner, please click here.
If you are a fundraiser, please click here.

1 How do I make a donation?

Bmycharity closed on the 31st of December 2015 and therefore, no further donations can be made to fundraising pages. If you are looking to support a friend and sponsor them, we would suggest you contact them direct to obtain details of their alternative online giving page. If you are searching or browsing for a Charity or organisation to support, it's important that you contact them to find out where their new fundraising pages have been created.

2 What if I have forgotten to select gift aid when I made my donation?

That's absolutely fine, simply email us at quoting your first and last name and your transaction reference and we can send a Gift Aid declaration email for you to return confirming your eligibility.

3 I've changed my mind, can I have a refund of my donation?

Unfortunately we are unable to refund your donation amount. For any queries please contact

4 Do I get a receipt once I have made my donation?

Yes, we will automatically send you a thank you email confirming your donation immediately after you have made it. This will be sent to the email address you included as part of the donation process so please type the email address in carefully.

5 But I didn't receive an automatic confirmation, what should I do?

It could be that our email has been inadvertently sent to your junk or spam folder within your email, so please do check there first. If it doesn't appear there it could be that the email address entered during your donation was not correct , if this is the case please contact us at and we will send you through a manual confirmation.

6 I made a donation several years ago and my donation details are still showing in Google searches, can you remove this.

Yes. Please email us at providing us with your full name and the date of the donation and we will amend the donor details to anonymous which will prevent your details appearing in Google searches. Please note that it may take Google several weeks to update their indexes to remove your name

7 How can I make a donation to Help for Heroes?

You can make an online donation here or you can send your cheques, payable to Help for Heroes, through to the following address:

The Donations Team
Help for Heroes
14 Parkers Close
Downton Business Centre

You can pay cash donations into any Lloyds quoting the following:

Account Number: 03524452
Sort Code: 30 90 21

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Owned and supported by Help for Heroes available to all charities